Terms and Conditions

Effective Date: July 26, 2025

Welcome to VeltHire, operated by Decembay Technologies, a registered business based in Bengaluru, Karnataka, India. By accessing our website or using our services, you agree to be bound by these terms and conditions.

Please read these terms carefully before engaging with our services.

1. Services Offered

VeltHire provides comprehensive career-related services including:

Resume Building - Professional resume creation and optimization
LinkedIn Profile Optimization - Complete LinkedIn profile enhancement
Mock Interview Sessions - Practice interviews with expert feedback
Career Mentorship - Personalized career guidance and coaching
Placement Assistance - Job search support (outcomes not guaranteed)

All services are delivered digitally unless explicitly stated otherwise.

2. Eligibility Requirements

By using our services, you confirm that you:

Are 18 years of age or older, or have obtained parental/guardian consent
Provide true, current, and complete information during registration and service delivery
Will not use our services for any illegal, unauthorized, or fraudulent purposes
Agree to cooperate during the service delivery process

3. Service Delivery

Timeline & Process

Standard Delivery: 2–4 business days (varies by service package)
Revisions: Must be requested within 7 days of initial delivery
Communication: Conducted via email or WhatsApp based on your preference
Delivery Schedule: May vary based on order volume and client responsiveness

Quality Assurance

All deliverables undergo quality checks before final delivery
We provide progress updates throughout the service period
Client feedback is incorporated during the revision period

4. Payment Terms

Payment Structure

Prepayment Required: All services must be paid in full before work begins
Accepted Methods: UPI, direct bank transfer, or integrated payment gateways
Payment Security: VeltHire does not store card details or payment information
Work Commencement: Services begin only after payment confirmation

Pricing

Service prices are clearly displayed on our website
All prices are in Indian Rupees (INR) and inclusive of applicable taxes
Pricing may be subject to change with prior notice

5. Refund and Cancellation Policy

Due to the personalized and digital nature of our services:

No Refund Scenarios

After Work Commencement: No refunds once service delivery has begun
Completed Services: No refunds for fully delivered services
Change of Mind: No refunds for cancellations due to change of preference

Partial Refund Eligibility

Pre-Commencement Cancellation: Cancellations before work begins may qualify for partial refund
Processing Fee: Subject to administrative processing charges
Review Process: Each cancellation request is reviewed individually

For detailed refund terms, please refer to our separate Refund & Cancellation Policy.

6. Intellectual Property Rights

Client Ownership

All final deliverables (resumes, LinkedIn content, career documents) belong exclusively to the client
Clients receive full commercial and personal usage rights for delivered content

VeltHire Proprietary Rights

Proprietary tools, templates, frameworks, and methodologies remain the intellectual property of Decembay Technologies
Reproduction, distribution, or resale of our service frameworks without written permission is strictly prohibited
Our branding, logos, and marketing materials are protected intellectual property

7. Privacy & Data Protection

Data Confidentiality

All personal information shared by clients is treated with strict confidentiality
Client data is used solely for service delivery and communication purposes
We implement industry-standard security measures to protect your information

Data Usage Policy

We do not sell, rent, or misuse client data for unauthorized purposes
Client information may be used for service improvement and quality assurance
For comprehensive details, please review our Privacy Policy

8. Limitation of Liability

Service Nature Disclaimer

VeltHire provides professional career support tools and services designed to enhance your career readiness. However:

No Placement Guarantee: We do not guarantee job placements, interview calls, or hiring outcomes
Market Variables: Employment outcomes depend on various factors beyond our control
Client Responsibility: Success also depends on client effort, market conditions, and individual circumstances

Liability Limitations

We are not liable for:

Any losses or missed opportunities resulting from service usage
Third-party actions or decisions based on our deliverables
Indirect, consequential, or punitive damages
Career outcomes or employment-related decisions

9. Terms Modification

Update Rights

VeltHire reserves the right to update these terms at any time
Changes will be posted on our website with updated effective dates
Continued use of our services after changes constitutes acceptance of revised terms

Notification

Significant changes will be communicated via email to registered users
Regular review of terms is recommended for all active clients

10. Contact Information

For questions, clarifications, or disputes related to these Terms and Conditions:

VeltHire
Operated by Decembay Technologies

📍 Address: Mahadevapura, Bengaluru – 560048, Karnataka, India
📧 Email: support@velthire.com
📞 WhatsApp: +91 8884561637

Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

Legal Jurisdiction

These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of courts in Bengaluru, Karnataka, India.

Last Updated: July 26, 2025

By using VeltHire services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.